The Cross-Chain Withdrawal operation and process for the App and Web are almost the same. Here, we will only demonstrate the Web version.
Note: The cross-chain fee is a natural on-chain operational cost. BenPay does not charge any withdrawal fees.
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Navigate to the Withdrawal Page
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Open the BenPay official website in your browser:
https://www.benpay.com/
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After logging in, click [Dashboard] in the top-left corner → [Cross-chain Withdrawal].

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Fill in Withdrawal Information
- On the Cross-Chain Withdrawal page, select the token for withdrawal (BTC, USDT, USDC) and the network chain.
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- Currently, USDT/USDC supports the following networks: ETH, BSC, Polygon, Optimism, Arbitrum, Avalanche, Base, SOL, and TRON.
- After selecting the network, fill in the receipt address and the amount of withdrawal.
- Attention:
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- The withdrawal amount must be greater than the on-chain gas fee. You can refer to the suggested minimum withdrawal amount prompted on the page.
- Check if the contract address is consistent. Withdrawals to the wrong address cannot be recovered.

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Submit and View History
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After the withdrawal is submitted, you can scroll down on the current page to view the History.
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You can check relevant withdrawal information and real-time status. The funds will be credited upon completion of the withdrawal.
