Note ⚠️ : The BenPay team will not ask for your private key or card information through any channel, let alone ask you to exchange funds!
Users can increase the security and privacy of their accounts by:
Enable 2FA authentication: Ensure the complexity of your Google or Apple account passwords, and enable two-factor authentication (2FA) verification to regularly review login records.
Regularly check transaction records: Use a blockchain browser to view your transaction history and immediately report any abnormal transactions (such as unauthorized deductions) to our customer service.
Keep the physical card: Keep the physical card of BenPay Card like a credit card to avoid loss or theft. Contact customer service immediately to apply for a new card if your card is lost or stolen.
Freeze unused cards: manually freeze infrequently used cards to prevent unauthorized deductions and unfreeze them when needed.
Ensure device security: do not click on phishing scam links that may appear on the network, and avoid sensitive operations in public WiFi environments.