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What should I do if the card opening fails? Common errors and solutions

Common Issues:

  • Payment failure: Ensure your wallet has sufficient balance, or try switching networks

  • Incorrect information: Double-check your name, contact details, and other submitted info

  • Card application review failed: Do not submit applications repeatedly in a short period. Please wait a while and then use a different email to apply again.

Solutions:

  • Resubmit your application and make sure all information is accurate

  • If you see a "rejected" status, it may be due to missing information — please provide the missing details or use a different email.

  • If your application is still not approved, your card fee can be refunded

  • If your application remains unapproved for an extended period, please contact customer support (https://t.me/BenPayOfficial) for assistance
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Last modified: 2025-08-01